SAMUELS: As the economy continues to improve
and business travel increases, retail concessions will
react positively to these trends. Airport authorities are
becoming increasingly aware of the value of their retail
concessions in providing non-aviation income to help
them to sustain their operation.
SAVARIA: I think that retail is at an important crossroad.
Whereas airports used to be considered “captive
markets,” they are now subject to the same influences
as street and mall retail, starting with the development
of virtual and mobile shopping experiences to augment
or compete with the physical retail spaces. This already
has an impact and will continue to shape airport retail
concessions programs in the coming years…and this is
also part of where our opportunities are!
CUGASI: As airline consolidation and capacity cuts
continue, I believe concessions and anticipating the
needs of consumers will be even more important
than ever. I also believe that we have not seen the
last of the changes to airport security, whether it is to
relax the regulations or to further tighten them. The
traveling public will continue to levy its demands
for convenience and healthy products and will see
airports as a means of enabling a busy lifestyle. Further,
airports are continuing to look at non-traditional areas,
like holdrooms, as a means of generating revenue
and increasing satisfaction. This could provide for
significant growth opportunities.
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