Airports TURN TO APPS To Improve Customer Service
Airports increasingly are promoting wayfinding apps and other mobile aids to enable their customers to
navigate terminals and parking areas using
a smartphone or tablet. For travelers, this
tool means that it’s also easier to access
retail and food and beverage locations.
Here’s a sample of new products being
offered by airports.
MINETA SAN JOSE INTERNATIONAL has
launched a smartphone app that offers real-time flight notifications and other information
Detailed maps offer quick links to airport driving
directions, on-airport parking information, ground