In 2014, Midway will launch Automated Passport
Control (APC) kiosks in our Federal Inspection
Service to improve the arriving international
passenger’s experience. Over the next three years,
we look to introduce new concession opportunities
that balance the needs for enhancing the customer’s
experience and growing non-airline revenue sources
for our airline partners.
ROBERT OLISLAGERS, A.A.E., EXECUTIVE
DIRECTOR, CENTENNIAL AIRPORT (COLO.)
Centennial Airport has experienced an incredible
run as we focused on recovering from the 2009
A recent Colorado state aeronautics study
revealed a 55 percent increase in output over the
period 2008-2012. While we lost nearly 20 percent
of the workforce during the same time, payroll
went up by 16 percent, indicating fewer people are
working harder for higher pay. We expect this will
be the case moving forward, and we are adjusting
our strategic planning process accordingly.
We see increased competition, locally as well as
globally. Margins are shrinking while the need to
stay ahead of the competition is driven as much by
service and new ideas as it is by making constant
adjustments — the latter perhaps being the only
competitive advantage left. Our vision/mission is
to be the preeminent general aviation and business
airport by leveraging our strategic partnerships
with a wide range of stakeholders. That means
transforming ourselves from landlord to strategic
partner during our “five years-five initiatives”
program, and our goal is to keep the current
momentum going and begin implementation of the
plan in 2014.
AL POLLARD, A.A.E., DIRECTOR,
MARTIN STATE AIRPORT (MD.)
I would describe our 2013 operational numbers
as flat, compared with the previous two years.
Although that is up from where we were just five
years ago, we are still very much behind where we
were 10 years ago, and we can only hope to get
back to that level of operational activity at some
High fuel prices and other economic factors have
changed the recreational side of the general aviation
industry and, as a result, we are just not seeing the
level of operations that we had even 10 years ago.
We continue to invest in system preservation
projects and minor upgrades in the near term and
have pushed all of our major projects out to the
three- to five-year timeframe and beyond.
Project financing continues to be an interesting
exercise in patience and leveraging opportunities.
We are very concerned about the future of AIP
and funding levels, assuming those funds are not
redirected to pay for other things.
FBO sales also have been relatively flat. With the
exception of a few really good months, the numbers
have been lackluster at best. Until we get more
corporate and general aviation aircraft flying, I do
not see a reversal in the current trend. In addition
to the high fuel prices I mentioned earlier, the
general aviation industry has experienced other
challenges in the last 10 years, including negative
press from misinformed journalists, threats of user
fees, and the looming possibility of control towers
If there is a bright side, I am confident that we
have bottomed out and our traffic count is on the
increase — but that increase has been very slow.
“If there is a bright side, I am
confident that we have bottomed
out and our traffic count is on the
increase.” —Al Pollard