years is estimated at $1.4 billion
annually. With our passenger
volume up 10 percent in 2015 (and
we were up 10 percent in 2014),
we’ve seen an increase in passenger
wait times to clear Customs. And
with that success comes the need
for innovative measures to meet the
demands created by that success.
For example, to help reduce the time
CBP agents need to spend with each
passenger, Logan purchased and
installed 40 automated kiosks at a
cost of $2.8 million.
For Worcester Regional Airport,
it’s ensuring our investment in
new facilities — including a $30
million CAT III project, a corporate
hangar and fire rescue station —
results in more growth in terms of
passenger service and corporate
traffic. For Hanscom Field, we
continue to focus on its primary
mission as a leader in GA corporate
services for greater Boston and as
a GA reliever airport for Logan.
Private investment at Hanscom has
rebuilt two hangar facilities for
today’s modern large corporate jets.
These airports generate tremendous
benefits to our local economy, about
$15 billion a year, collectively.
IN YOUR VIEW, WHAT IS
THE BIGGEST CHALLENGE
FACING THE U.S. AIRPORT
Security is its number-one
challenge. It should constantly be
in the forefront of everything an
airport does. At Logan, security
is certainly always the first
consideration of everything we do.
The airport community must keep
focusing on efforts that enhance
security, working with our federal
partners in homeland security.
Another challenge to the U.S.
airport community is investment in
airport infrastructure. Everything
cannot be built at once, so airports
are most often in the position of
having to prioritize project funding.
With inevitable competing interests
in play, it can be a complicated and
WHAT MAJOR POLICY
CHANGES WOULD YOU
WOULD LIKE TO SEE
ENACTED AS PART OF FAA
I would like to see Congress
increase the cap on PFCs,
particularly for airports like
Logan that have an infrastructure
investment backlog. Increasing the
PFC cap would provide airports
with the resources they need
to build critical infrastructure
projects and to create jobs at a time
when federal funds are becoming
increasingly scarce. These are
investments that will benefit
airlines and the traveling public.
A recent poll conducted by the
U.S. Travel Association found that
58 percent of airline passengers are
willing to pay up to $4 more per
flight to fund airport improvement
projects that would enable airports
to accommodate more airlines,
modernize facilities or reduce
delays in and around the airport.
YOU MOST PROUD OF?
I’d have to say I am most proud
to be part of the success of Logan
Airport since 9/11 and of having
had the privilege of chairing Logan’s
daily security meeting, which
Massport has conducted every day
since 9/11. There are 80-100 airport
decision-makers who come to that
meeting and have every day since
9/11. Relationships are built and
developed from that one meeting,
and they are invaluable.
TELL US ONE THING ABOUT
YOURSELF THAT IS LITTLE
KNOWN AMONG YOUR
I am a proud father of eight children
(five boys and three girls who all
graduated from great colleges) and
have 10 beautiful grandchildren
with one more on the way. I am also
the former captain of the number-one ranked college hockey team
in the nation (University of New
IF YOU WEREN’T IN AVIATION,
WHAT PROFESSION WOULD
MOST ATTRACT YOU?
I would probably have something
to do with professional hockey
management, or gravitated toward a
career in law enforcement.
WHAT IS YOUR
I trust the people that work for
me, and I let them manage and
make decisions. I provide only the
guidance needed to help them reach
the right decisions.
WHAT IS THE BEST ADVICE
YOU EVER RECEIVED
THAT HELPS YOU IN YOUR
I’ve always been told, above all else,
to treat everyone with respect, then
to be patient, think things through
before acting, and rely only on those
you trust, and, finally, have a sense
Security is its number-one challenge. It should
constantly be in the
forefront of everything
an airport does.