;Windows in place of walls allows important visibility to gates,
allowing customers to relax until just before departure.
now is fully occupied by TSA and the airport authority
for administrative use. American Airlines occupies
the “new” gates and is very pleased with its concourse
location that is adjacent to food and retail offerings.
I’m occasionally asked if the airport authority regrets
the original investment, given Skybus’ failure. Those
dark economic days, including the conclusion for
Skybus, its employees, investors and customers, are
most regrettable. However, we certainly don’t regret
making the necessary investments to keep pace with
As I noted, the airport authority was fortunate to
break even with that investment, and we were staring
at a tremendous upside that we would have used for
future investments. Such is the business of airports —
to facilitate the movement of passengers through the
terminal in whatever form the industry, or components
of the industry, are operating.
There are plenty of other similar examples. When
America West reached its Port Columbus peak, we
removed traditional mainline jetbridges and installed
regional jet-style jetbridges. Some of these unique
bridges now have been relocated to other portions of
the building, given industry evolution, and others have
been modified to handle larger jets.
Certainly food and retail concepts continually must
be refreshed to remain current with trends. We’ve
capped stairwells and replaced walls with windows to
ensure dining concepts can be seen and experienced
immediately adjacent to gate holdrooms in order to
maximize revenue opportunities. None of this work
is frivolous, and we pride ourselves on being both
responsive and fiscally prudent.
The airport authority accepts that change is constant,
and our role is to support Port Columbus’ airline
partners, as we strive to meet the travel needs of the
Central Ohio community.
David Whitaker, C.M., is vice president, business development and
communications, for the Columbus Regional Airport Authority. He
may be reached at DWhitaker@ColumbusAirports.com.
;Expansive views of the Port Columbus airfield are visible
from Port Columbus’ new Eddie George’s Grille 27.