Operating at an airport is very different than operating in a mall or a street
location. It involves challenges such as extended hours of operation, airport
badging and security requirements, employee parking and transportation options,
and merchandise delivery and storage.
include information about the current
concessionaire sales performance to
assist the respondent in projecting sales.
Additional fees may include a base rent
per square foot, marketing fee, common
area maintenance fee and central
Concessionaires must provide the city a
security deposit equivalent to 50 percent
of the prior year MAG, which is retained
throughout the term of the agreement.
The RFP will indicate the minimum
amount of investment a concessionaire
is required to spend on improvements to
the concession space.
Operating at an Airport: Operating at an airport is
very different than operating in a mall or a street
location. It involves all of the same challenges as
operating elsewhere plus a number of additional
considerations, including extended hours of operation, airport badging and security requirements,
employee parking and transportation options, and
merchandise delivery and storage.
1. Hours of operation: Typical hours of opera-
up on hand-outs
PHO TOS: CHICAGO
tion are 5 a.m. until 10 p.m. The airport is
open 365 days a year and concessions are
required to be open every day. A number of
concessions remain open 24 hours a day to
service airport employees working through
the night and passengers who remain overnight at the airport.
2. Badging and security: It is vital for a concessionaire to understand that all employees
must be badged in order to work at the airport. The badging process includes fingerprinting and a background check. A concessionaire should allow 30 days prior to opening the store to begin this process.
3. Employee parking and
public transportation: Employees
may park at the airport for a
monthly fee ranging from $100-
$350/month. Many employees
choose public transportation to
and from work. Chicago Transit
Authority and METRA trains from
the city offer convenient transportation options for employees.
4. Merchandise delivery
and storage: All merchandise sold
at the airport is examined and
scanned prior to delivery to the
concessions units. Truck deliveries
to O’Hare occur between 10 p.m.
and 6 a.m.; no daytime deliveries
are permitted. Midway has a central distribution center that operates between 3 a.m. and 1: 30 p.m.
Concession inventory and
products are delivered to
Value Pricing: Merchandise sold at the airport can be
no higher than the prices for the same or comparable product sold in the downtown central district.